Call us today
956-274-8395
QUESTIONS
01
Who will be cleaning my home?
A regular assigned team of trained Maids will clean your home.
All employess are uniformed, insured and bonded.
Employees will not eat, drink, smoke or use any appliances while inside your home.
02
What time will Maids On Call be at my home?
Our nomal workdays are Monday through Saturday from 8 am to 8 pm. and we are on call for any emergency on Sunday.
03
How will our relationship work?
We know we must earn your trust and approval each time we visit home. That is why we do not ask you to sign a contract. We depend on open communication and your honest evaluation of our service. We appreciate when you let us know how we can serve you better.
04
What if something is damaged during the cleaning?
We treat your home with complete care and respect. However, should damage or breakage occur while we are cleaning, we will make every effort to repair or if necessary, replace the item. When appropriate, insurance claims will be filled.
05
Am I liable for worker's compensation, insurance or employment taxes?
Many homeowners are not aware of their personal liability regarding work related injury and social security taxed for independent home-service workers. No need to worry we take care of everything.
06
Do I need to provide cleaning supplies or equipment?
Maids on call will bring all the equipment and professional cleaning supplies.
07
Do I need to be home when the Maids arrive?
Most of our customers are not home when we clean. Only the Maids will go in to your home. To insure added security, all house keys are individually coded and cross-referenced.
08
How do I pay for the service?
Most customers find it convenient to simply leave a check in the made payable to Maids on Call RGV. Payment is made on the day of each cleaning visit. We also accept credit card.