Locally Owned

 

Once upon a time, people didn’t need to go far from their neighborhoods to get 

 

what they needed. They knew the grocer, the druggist, the dry cleaner, the 

 

bookseller. More important, those people knew them. They were independent, 

 

locally-owned businesses run by folks who lived in the community and supported 

 

it. In this era of big box stores and corporate franchises there aren’t so many of us 

 

left, but Maids on Call RGV is proud to be one of them.

 

 

When you support local businesses, you are helping sustain your community. 

 

During my childhood I lived as a Migrant student traveling from South Texas to 

 

Washington, but I chose to live in the area, and start my business here, in the Rio 

 

Grande Valley. I am raising my family here and send my kids to local schools. You 

 

might run into me on the football field, the baseball field or at the grocery store. 

 

When a locally-owned business is successful, the community at large benefits; we 

 

create jobs and pay taxes, but at Maids On Call RGV we also contribute to school 

 

fundraisers and charitable organizations like Mujeres Unidas and our local 

 

churches.

 

 

Choosing a company to clean your home is a personal decision. Turn to a locally-

 

owned independent business with deep roots in the community and a stake in its 

 

future. You can trust us, because you know us.

 

 

Expert Trained Staff

 

We are a choosy employer. Prior to hiring anyone, we verify past work references 

 

and do national, criminal background checks. On orientation day, new employees 

 

review the company handbook, the safety manual and the equipment. They check 

 

out supplies, receive a uniform, and watch the first of many videos on how to 

 

clean professionally. For the first two weeks, new cleaners spend 30 minutes each 

 

day watching training videos. For at least 2-3 weeks they clean houses with a 

 

trainer who teaches them more specific skills, for example, what products to use 

 

on different surfaces, such as granite, marble, brass or wood. Cleaners aren’t 

 

released from training until they have completed a checklist of what they need to 

 

know, which can take up to 8 weeks.

 

 

 

Our Attention To Detail

 

At Maids On Call RGV we are very detailed. Our quality control is ongoing and 

 

multi-faceted. We have booklets, manuals and checklists for every aspect of our 

 

business. New cleaners work one-on-one with trainers. A full-time Quality 

 

Manager trains the trainers, and a Quality Supervisor visits sites to monitor 

 

training teams. This triple check-point system is one reason why Maids On Call 

 

RGV is noted for quality. Our Quality Manager investigates and solves problems. If 

 

you aren’t happy with some aspect of our cleaning, we promise to fix it within 24 

 

hours. We pledge to work with you to get the job done right.